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Manager, CLM Operations

4.00 to 5.00 Years   Bangalore   12 Sep, 2019
Standard Chartered Bank Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Managing a team of highly efficient people responsible for CLM Ops
  • Function as an independent controller in CLM Ops Activities
  • Ensure that there is no operational loss in his / her area of control
  • Work as a Relationship Manager for the respective Country / COBAM teams
  • Ensure the smooth running of CLM Ops at all times by effective supervision
  • Ensure that SLAs are periodically reviewed with country and other operational units
  • Ensure that system access controls are followed as per IT Security Policy
  • Ensure BCP / BIA is in place and tested at periodic intervals
  • Attend Service Review Meetings and provide inputs
  • Ensure that the unit is adequately staffed to meet the business needs
  • Ensure that appropriate initiatives are taken to meet the cost stretch targets allocated
  • Identify and escalate risk issues as per ORMA Policy
  • Implement suitable mitigations for the identified risk issues
  • Ensure Departmental Operating Instructions are reviewed and updated periodically
  • Ensure Learning & Development Plans are in place for all team members
  • Ensure adequate training (on the job, soft skill, etc.) is provided to all staff members
  • To report unit s Operational Risk issues and losses to UORM & Unit Head
  • To assist UORM in developing and updating of procedures, controls and monitoring plans for Operational Risk Management
  • Act as OR coordinator for the section
  • To adhere to the agreed CST plans and approach
  • To identify and report all exceptions on non compliance with standard controls
  • To identify and report all weaknesses inherent in the standard controls
  • To maintain proper record keeping on all CST related activities
  • Ensure backup staff is identified and trained
  • Ensure timely completion of all e-Learning Courses
  • Ensure system user list reports are checked periodically for validating the system access rights.
  • Ensure performance appraisals are done for the team as per HR Policy
  • Accurate checking & verification of all on-boarding & maintenance activities
  • Ensure that all TP ID s are cross referred in SCI system based on L1/L2/L3 matrix
  • Ensure CDD Guidelines are adhered to at all times
  • Ensure proper updating on completion status of daily Instructions and submission of EOD
  • Adhering to laid down Operating Procedures and Group Risk Policies at all times
  • Ensure that Productivity/ MIS are updated accurately and immediately after the completion of processing the respective transaction
  • Ensure that Key Control Standards are adhered to
  • Ensure adherence of clean desk policy of SCGBS
  • Ensure one to one is conducted on monthly basis with effective documentation
  • Ensure there are NIL exceptions/Customer complaints
Apply now to join the Bank for those with big career ambitions.,

Keyskills :
operationalriskmanagement itsecurity rec riskmanagement operationalrisk hr it mis his cdd bcp cst clm bia sci risk slas turn brand access keeping

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