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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.At NTT we trust our employees to do the right thing, even when no one is watching, which is why we offer flexibility in the workplace. The majority of our roles are hybrid, meaning we encourage a balance of working from home and our local office. Ask our recruitment team if this is a hybrid role.Want to be a part of our team Their primary objective is to ensure zero missed service level agreement conditions. The Network Engineer (L2) focuses on second line support for medium complexity incidents and maintains the Networking environmental and monitoring equipment.Working at NTT1. Ensure that assigned infrastructure at the client site is configured, installed, tested and operational and that software is installed and configured according to client requirements.2. Provide Networking support to clients which includes provisioning, asset management, monitoring, implementation, troubleshooting and support Networking operations and related infrastructure.3. Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.4. Take full ownership for managing the incident to resolution within the service level conditions.5. Perform level 2 server and network troubleshooting, server rack mounting and cable patching / management.6. Provide telephonic support to clients when required and update the relevant systems as per Dimension Data procedures.7. Perform the necessary hand over procedures in cases where shift work is required.8. Produce breach and other reports to identify failures and short-comings.What will make you a good fit for the role Standard career level descriptor for job level: Seasoned and experienced professional Has full understanding of specialisation area Resolves wide range of issues in creative ways Fully qualified, career level, career journey-orientated Uses good judgement in selecting tools and methods to solve problems Networks with senior internal and external people in own area of expertise Receives little instruction on day-to-day work, receives general instructions on new assignments Typically requires demonstrable related experience with a Bachelor s or equivalent degree; or moderate level experience and a Master s or equivalent degree; or a PhD or equivalent degree without experience; or equivalent work experienceJoin our growing global team and accelerate your career with us. Apply today.Equal opportunity employer NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.,
Keyskills :
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