Oracle ERP Support Specialist

Job Description

As a Hiring Partner for Many IT organization we are hiring for Product MNC for Malaysia and Bangalore location.Eligible candidates can share WORD format resume : hidden_emailRole: Oracle ERP Support Specialist | Malaysia | BangaloreLocation : Malaysia (KL) & BangaloreExperience : 5 Yrs to 8 Yrs# Purpose :We are seeking a highly skilled and motivated individual to join our team as an Support Specialist for our Oracle ERP solution, specifically tailored for the finance function in the insurance industry.# Technical Support
• Provide second-level support for Oracle ERP finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, GL, Inter Company,Tax, and Cash Management.
• Troubleshoot and resolve incidents related to Oracle ERP functionality, user access, system performance, and data integrity.
• Trouble shoot Oracle Fusion Reports and Integrations such as BIP, XML, OTBI,SmartView and FRS; OCI, and ATP Database (Oracle SQL)
• Collaborate with L1 support teams to ensure timely escalation and resolution of complex issues.
• Perform root cause analysis of recurring issues and recommend long-term solutions to prevent future occurrences.
• User Assistance, Knowledge Management and Training
• System Maintenance and Enhancement
• Assist in the configuration and testing of new features, patches, and upgrades to the Oracle ERP system.
• Participate in system integration
# Education and Experience
• Bachelors degree in Finance, Accounting, Information Technology, or a related field.
• Minimum of 3-5 years of experience in supporting Oracle ERP finance modules,preferably within the insurance industry.
• Strong understanding of finance processes and principles, including General Ledger, Accounts Payable, Accounts Receivable, GL, Inter Company, Tax, Cash Management, AHCS (Accounting Hub Cloud Services), and Fixed Assets management.
# Technical Skills
• Proficiency in Oracle ERP finance modules and related technologies.
• Experience with SQL, and other database management tools.
• Familiarity with business intelligence and reporting tools (e.g., Oracle BI,Tableau).
• Knowledge of system integration principles and practices.
• Strong understanding of Oracle ERP architecture, configuration, and integration with other systems.
• Experience with Oracle ERP performance tuning, system optimization, and
• capacity planning.
• Relevant Oracle certifications (e.g., Oracle Certified Professional) preferred.
• Experience in supporting SUNGL is a plus point

Keyskills :
oracle erporacle financials