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Principal Engineer, Service Delivery Cloud Comcast

9.00 to 12.00 Years   Bangalore   28 Aug, 2019
Dell
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

Requirement Details:Provides operational support to Clients for implementations and management of EMC Virtsutream federation solutions. Works closely with the customer on EMC Best Practices; ensures EMC solutions work as intended in the customers environment.

  • 9-12 years of Experience in remote IT Infrastructure support of global enterprise clients
  • Experience in supporting through ticketing tool using standard ITIL framework and sensitive to Client SLAs
  • Expertise in vCloud Automation Center & vRealize Automation Center architecture
  • Expertise in vCenter Orchestrator /vCloud Director & Vsphere hypervisor
  • Experience working on Hyper-Converged Infrastructure - VxRail
  • Knowledge and Understanding of VMware VCF - VMware Cloud Foundation.
  • Install, Configure and manage vRealize Automation Center 6.2 and components
  • Understand and configure vCloud Automation Center workflows
  • Integrate VMware vCenter Orchestrator with vCloud Automation Center
  • Automate application provisioning with VMware vCloud Application Director
  • Manage and monitor machines and resource reclamation through VROPs
  • Ability to work in shifts in a 24x7 setup.
Key Responsibility:
  • Develops and cultivates strong customer relationships. Holds responsibility for achieving the Virtustream Bar of Excellence as the highest level of Customer Satisfaction for every customer. Expected to have strong customer-facing skills including negotiation, conflict resolution, and crisis management.
  • Deploy Distributed Execution Managers and agents for vRealize Automation Center connectivity
  • Configure endpoints to support compute fabric connectivity
  • Manage vRealize Automation Center 6.2 entities on VMware hardware, third-party hardware, and cloud infrastructures
  • Configure & manage vRealize Automation Center infrastructure services
  • Configure and manage tenants and blueprints
  • Configure and manage a service catalog
  • Configure and manage role-based access control
  • Request and manage machines using the user portal
  • Contributes to the development of strategies, policies and best practices through participation in team meetings and other direct contributions.
  • Proficient in working directly with highly technical customers and managing customer expectations.
  • Adheres to and utilizes proper Escalation and Change Control procedures. Prepares, maintains and submits activity/progress reports and time recording/management reports in accordance with published procedures
,

Keyskills :
AutomationcrisismanagementCloudAutomationCentervRealizeCenterarchitecture

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