Process Associate

Job Description

Hiring: Process Associate | Customer Care Executive | Freshers & ExperiencedLyros is hiring Customer Support Executives for leading MNCs in Bangalore & Hyderabad!Are you a Fresher or an Experienced candidate with 05 years of experience looking for a career opportunity in Customer Support, BPO, Voice Process, Non-Voice, Chat Support, or Email Support This is an excellent opportunity to work with leading MNCs and build your career in the customer service industry.Job DetailsPosition:Process Associate |Customer Care Executive | Customer Service ExecutiveExperience: 0 - 5 Years Locations: Hyderabad,Bangalore (Bengaluru),Jaipur,GurugramSalary
• Freshers: 2.05 LPA 4.00 LPA
• Experienced: Up to 6.50 LPA
• Salary depends on experience, communication skills, interview performance, and process.
Work Details
• Working Days: 5 Days a Week
• Shifts: Day Shifts & Rotational Shifts
• Process: Voice / Non-Voice / Chat / Email Support
• US Rotational Shifts: Available for applicable international processes
• Transportation: 2-Way Transport for eligible US rotational shift employees, up to 30 km, subject to company policy.
Job Responsibilities
• Handle customer queries through voice, chat, or email.
• Understand customer concerns and provide appropriate solutions.
• Resolve customer issues efficiently and professionally.
• Maintain a positive and customer-friendly approach.
• Follow company processes, quality standards, and performance guidelines.
• Maintain accurate customer interaction records.
• Meet required quality and productivity targets.
• Escalate complex issues to the appropriate team when required.
EligibilityFreshers & Experienced candidates can apply!Candidates should have:
• 102, 103, Diploma, Undergraduate, Graduate, Any Graduate, Any Degree, Any Stream
• Good English communication skills.
• Basic computer knowledge.
• Good customer-handling skills.
• Problem-solving ability.
• Positive attitude and willingness to learn.
• Flexibility to work in day or rotational shifts.
• Candidates available to join immediately or within a short notice period are preferred.
Why Join
• Opportunities with leading MNCs.
• Openings for both Freshers & Experienced candidates.
• Multiple Customer Support & BPO processes.
• Competitive salary packages.
• 5-day working week.
• Career growth opportunities.
• International customer support opportunities.
• Transportation facility for eligible US rotational shifts.
LocationsBangalore (Bengaluru) | Hyderabad|Jaipur | GurugramWho Can Apply
• Freshers
• 0 - 5 Years Experienced Candidates
• Customer Support Professionals
• Customer Service Professionals
• BPO Candidates
• Voice Process Candidates
• Non-Voice Candidates
• Chat Support Candidates
• Email Support Candidates
• Immediate Joiners / Short Notice Candidates
Interested Candidates Can Apply Email: hidden_emailCall/WhatsApp: hidden_mobileOur recruitment team will contact shortlisted candidates regarding the available process, salary, shift timings and interview details.

Keyskills :
problem solvingcustomer carevoice processinbound processus processclient handlinginternational call centernon-voice processprocess associate