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SALES ASSOCIATE - Bangalore | Chennai | Hyderabad

1.00 to 3.00 Years   Bangalore   14 Sep, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryRs 1.0 - 2.5 Lakh/Yr
IndustryRetail
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    About the RoleSales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to the customers. He/she plays a pivotal role in driving the revenue achieved by the store.Locations- Bangalore || Hyderabad || ChennaiResponsibilitiesCustomer focus
    • Sales Associate is expected to greet and welcome all walk-in customers and guide them toward the clinic, promoting the free eye check-up
    • He/she will be involved in stocktakes, maintaining sales floor standards, and other day-to-day tasks to deliver the best shopping experience to the customers
    • He/she must possess a basic understanding of the POS system to ensure that the transactions are processed effectively
    • He/she must be dedicated to customer satisfaction and must go beyond his means to resolve any concerns that the customer has
    Product recommendation
    • With the information received from the Optometrist and the customer, he/she will present the customer with an optimal selection of products. This opportunity may be used to strike a conversation and convert it into sales
    • He/she is expected to understand the unstated needs of the customer, ask relevant questions, and pick the right time to pitch the recommended solutions
    Achieving sales targets & SOP adherence
    • Sales Associate is expected to achieve the assigned target for sales, eye-test conversion, and returns. He/she must follow all assigned SOPs diligently
    • Post making the sale, he/she is responsible for coordinating with the customer for product pickup, after receiving due communication from the warehouse. He/she will verify the accuracy of the lenses fitted before handing over the product to the customer. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage
    Store upkeep & maintenance
    • He/she is expected to maintain the standards of hygiene in the store with respect to the overall display, frames, instruments, and other store equipment by cleaning them regularly
    • He/she must ensure the security of all the equipment and ensure there is no shortage of stock units or damage in the store
    Personal attributes & competenciesMinimum qualification: Graduate
    • Ability to build rapport and trusting relationships
    • Ability to understand unstated needs of the customer and offer solutions
    • Clear articulation and active listening skills
    • Ability to adapt to changing environment and openness to learn
    • Proactive task ownership, result-orientation, and customer-orientation
    • Ability to multitask and organize activities based on priority
    Work Experience : 1.00 yrs - 5.00 yrsCTC (Annual) : 2.34 lacs - 2.58 lacsFeel free to connect for more details -Radhika- hidden_mobileKamayani- hidden_mobileKindly share your updated resume on hidden_email

Keyskills :
retail salesshowroom salessalessales executivestore sales

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