hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Salesforce Application Support Specialist - Software Engineering

Fresher   Bangalore   26 May, 2026
LTIMindtree Limited
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Role SummaryResponsible for L2L3 application support minor enhancements and continuous improvements across Salesforce Sales Cloud Service Cloud and Field Service Lightning FSL in an AMS model ensuring platform stability SLA adherence and business continuityKey ResponsibilitiesAMS Support OperationsProvide L2L3 production support for Sales Service FSL orgsAnalyze and resolve incidents service requests and defects within defined SLAsPerform root cause analysis RCA and implement preventive fixesMonitor system health performance queues and integrationsSalesforce Configuration EnhancementsConfigure and support Leads Accounts Contacts Opportunities Cases EntitlementsMaintain and enhance FSL Work Orders Service Appointments Scheduling Dispatch Console Mobile WorkforceImplement minor enhancements using Flows Validation Rules Reports DashboardsSupport OmniChannel CTI EmailtoCase Knowledge Service ConsoleRelease Change ManagementSupport minor releases patches and hotfix deploymentsCollaborate with DevOps teams CopadoGearsetmanualConduct impact analysis for changes and enhancementsEnsure regression testing and production readinessStakeholder Business CollaborationAct as primary point of contact for business users during support windowsProvide functional guidance and workaround solutionsMaintain support documentation SOPs and KB articlesParticipate in service reviews and continuous improvement initiativesRequired Skills ExperienceSalesforce SkillsStrong handson experience in Sales Cloud Service Cloud and FSLExpertise in Case Management Field Service processes Scheduling PoliciesExperience with Flows Reports Dashboards basic Apex debuggingFamiliarity with Salesforce Mobile FSL Mobile AppAMS Support Experience38 years of Salesforce experience with AMS or Production Support exposureExperience working in 24x5 24x7 support models rotationoncallStrong understanding of ITIL processes Incident Problem ChangeIntegrations Tools Good to HaveExperience supporting integrations RESTSOAP middlewareExposure to Copado Gearset Jira ServiceNowKnowledge of Salesforce Releases and Best PracticesEducation CertificationsBachelors degree in Engineering Computer Science or equivalentSalesforce Certifications preferredSalesforce AdministratorSales Cloud ConsultantService Cloud ConsultantField Service Lightning FSL Accreditation

Keyskills :
Salesforce Development

APPLY NOW

Salesforce Application Support Specialist - Software Engineering Related Jobs

© 2019 Hireejobs All Rights Reserved