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Job Location | Bangalore, Gurugram, Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
- Lead client engagements and oversee work-streams- Identify gaps and areas of improvement- Design the target operating model (TOM) for future state processes- Manage activities such as engagement economics and receivables, project resources and team utilization- Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations- Participate in business development initiatives- Contribute to brand development by writing articles, developing thought leadership and point-of-views- Contribute to knowledge development and management- Demonstrate significant industry / solution expertise- Resolving people issues- Build a high performance team, mentoring and coaching team members- Support people development through guidance and feedback- Ensure compliance to the firms standards, processes and policies- Contribute to the firms initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence- Manage senior external/internal stakeholders independently- Contribute to people-related initiatives including recruiting, retaining and training professionals- Maintain an educational program to continually develop personal skills of staff- Understand and follow workplace policies and proceduresProfessional Background : - 2-8 years of relevant post MBA experience - Consulting background (preferably) or Industry background (Business excellence / functional role/ Solution / Sales)- Process optimization experience in process areas like Lead to Order (L2O), Order to Cash (O2C), Record to report (R2R), Procure to Pay (P2P), Hire to Retire (H2R) etc.- Experience in working on Process transformation, Business diagnostics, business case analysis and planning, performance management and budgeting, performance improvement of internal operations, Service sourcing, RfP process, Outsourcing/offshoring strategy and setup, Shared service or IT transformation or Design of SLAs, process KPIs and reporting requirements- In-depth domain knowledge of Technology sector. Should have worked in any one or more of following sub-sectors of technology sector - Global capability centres or SSCs, IT Services, Engineering services, BPO, Semiconductor, Devices, Hardware, Software, Internet and e-commerce- Knowledge of current technology landscape, trends and solutions- Relevant consulting experience with Big 4 is preferred- Industry experience of managing functions under controllership, FP&A, Revenue mgmt., transactional finance, etc. especially within the professional services domain- Exposure to data management and analytics,
Keyskills :
record to reportsalescustomer relationsit servicesbusiness case analysisdeliverysqlcase analysisorder to cashbusiness casesapstatements of work sow