Senior Manager, Reputational Risk, ERM

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. Role Responsibilities The job holder will be a part of a new Risk Governance hub being created in Bangalore India, focussing on support for Reputational Risk. The candidate will support the Reputational Risk team with a number of activities including record management, governance and MI and reporting.The role holder will work in close alignment with a dedicated onshore manager that covers content driven topics and senior stakeholder management.Reporting

• Support the team with monthly reports to Group, SCB UK, and regional committees including:
  • Reputational Risk trends by business segment, region and sector
  • Preparation of weekly status report on pending and recently closed escalations for Reputational Risk Team Leads and ERM Management Team
  • Preparation of Quarterly and Annual Reporting requirements for Committees

Reputational Risk intranet maintenance

• Ensure intranet page (Bridge Space) is updated with most recent documentation, assessment forms, guidance notes, training materials

Operational Risk support

• Execution of monthly control sample testing for Very Low/Low rated Reputational Risk Assessments in line with Operational Risk obligations
• Summarize the results of control sample testing and analyze for trends
• Follow-up on non-compliant CST and maintain records of repeat offenders.
• Complete initial reviews of Gross Risk Assessments and Residual Risk Assessments where Reputational Risk is the Risk Owner and summarize analysis for Risk Owner

Reputational Risk Escalation Support

• Complete daily download of RRMAs from the SharePoint site and notify Reputational Risk Team of any new Medium or above cases requiring action/follow-up.
• Respond to Medium Rated Reputational Risks with notification e-mail sent to the Credit Risk Control
• Follow-up on BCA/SharePoint access requests or Rep Risk Assessment Form troubleshooting
• Respond to manual submissions of RRMAs to the Group Reputational Risk Inbox.
• Log manual RRMA submissions in the excel tracker and save e-mail responses into escalation archives

Reputational Risk Case Management

• Complete initial reviews and triage of RRMAs
• Support 2LOD in case management, research and reviews as requested
• Complete initial reviews of Vendor assessments and adverse media monitoring results.

Maintenance of Excel and SharePoint Site Data

• Maintain archives and up-to-date log of all Rep Risk escalation data
• Good working knowledge of MS Excel, including formulas, pivots and preferably macros

Reputational Risk Information systems

• Develop competency in investigating queries, using the Bank s reporting system (RiskView) and engaging with Business and Risk Reporting team to identify issues and provide resolution.

Risk Governance

• Provide support for the effective administration of the Risk Governance tool and the SCB rule book for intuitive access to Control Framework Documents (RTFs, policies, standards).
• Assist drafting documentation of priority reports, critical risk measures and critical data elements for BCBS 239 compliance implementation program.
• Aid in the drafting, tracking and logging of documents/materials as evidence for BCBS 239 compliance, including for reporting requirements, data quality framework and infrastructure requirements.
• Liaise with Internal/External Audit for Reputational Risk requirements with regard to aspects including, but not limited to terms of reference, audit trail etc.
• Creating team procedures for new processes and ensuring the procedure documents are current and reflect the latest process.

Key StakeholdersInternal:

• Reputational Risk team
• Members of ERM Management Team
• Country CROs and CEOs
• Regional CROs and CEOs
• Risk reporting team
• Group OR, Group COO and other business COOs

Other Responsibilities:

• Embed Here for good and Group s brand and values

Governance:

• Ensure that outcomes delivered, including necessary controls are fit for purpose and meet regulatory requirements
• Ensure the Bank s risk governance disciplines are adhered with.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

The role holder should bring the following experience and capabilities:

• Market Knowledge: Strong experience in Risk Management (experience with Environmental, Social & Governance risk management preferred)
• Good communicator, in particular written communications in English
• Ability to explain complex matters in simple and intuitive terms
• Ability to track and report progress updates of multiple areas against milestones and highlight key issues
• Collaborative; working as part of a broader team to ensure a coordinated and consistent approach
• Good organizer of incoming requests within the team
• Ability to work with minimal direction
• Demonstrate understanding of and commitment to the Groups core values.
• Ownership mindset, able to think creatively and be open to new ideas
• Able to work with tight deadlines and multiple demands
• Attention to detail
• Proactive, problem-solving, helpful
• Strong experience in MS Excel and PowerPoint

Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
audit trailrisk managementdata qualitycredit risksalescontrol frameworkltdmisaccountancyreputational riskoperational riskmedia monitoringrisk assessmentrisk governanceproblem solvingmonthly reportsfinance