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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Rs 4.5 - 6 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (International) |
EmploymentType | Full-time |
Pilot Process SMEProviding knowledge, resources and information to support agentsAddress customers concerns accurately and timely.Assist advisors with material request and account updatesEnsuring accuracy of the content.Coaching and training agents on improving Customer Interaction and offering advisors guidance.Show a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards.Rotational ShiftsTransportation providedContact Sushmitha 9886819900
Keyskills :
csecsasmecsrutboundcallingcallcenterinternationalprocesscustomercareupsellingbposalescustomersupportinbound