Systems Engineer

Job Description

Systems Engineer designs, develops, analyzes, deploys, integrates, optimizes, configures, evaluates, tests, debugs, and administers internal and PowerSchool customer network environments. Systems Engineer uses their understanding of emerging technologies, industry best practices, and system requirements to recommend and incorporate specific elements of architecture, software, and hardware components in designing, troubleshooting, and optimizing network environments. Systems Engineer supports opportunities for process improvement, re-engineering, and automation to improve customer satisfaction and reduce costs.

Systems Engineer is expected to leverage their expertise and skillset and may be asked to provide guidance and mentorship to peers during informal knowledge transfer opportunities and formalized training. Systems Engineer will document all aspects of projects and solutions including its design, maintenance, administration and support. Systems Engineer may be called upon to act as a point of escalation for needs within and outside of conventional business hours in advance or an on-call capacity.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Design and implementation of new solutions and improving resilience of the current environment

Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating

Securing network systems by establishing and enforcing policies, and defining and monitoring access

Designing system configuration, directing system installation, defining, documenting and enforcing system standards

Undertaking data network fault investigations in local and wide area environments, using information from multiple sources

Support and administration of firewall environments in line with security best practices

Upgrading network equipment to the latest stable firmware releases

Configuration of routing and switching equipment

Remote support of on-site engineers and end users/customers during installation

Communicating with customers via email and phone

Remote troubleshooting and root cause analysis of networking issues

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

Bachelors Degree in Computer Science, Information Technology, or other technical discipline, is desired. One or more certifications indicating formal training and expertise with the design, analysis, deployment, integration, optimization, troubleshooting, and consultation of technical or project management disciplines is desired.

3-5 years experience in designing, implementing, maintaining, and supporting network infrastructures in multi-platform environments

Strong command of networking protocols (IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

Strong understanding of the OSI or TCP/IP model

Work within a larger project team or department in a fast-paced, dynamic, and demanding environment

Use time wisely, efficiently, and independently to understand, communicate, and resolve problems in situations where little supervision, standardization, or information exists

Ability to work concurrently on projects of varying size/scope, complexity, and duration

Ability to assist in oversight of projects by accurately scoping responsibilities, estimating level of effort, assessing outcomes, and mitigating risk caused by new product releases or other factors

Ability to anticipate, recognize, mitigate, and resolve potential problems with rigorous problem-solving skills to identify decisions and solutions consistent with project goals

Ability to convey information and ideas verbally and in writing in a clear and concise manner using language, grammar, terminology, and jargon appropriate for the intended audience

Demonstrable ability to scrutinize existing business processes to improve efficiency, quality, and efficacy of services through automation and other programming

Demonstrable ability to anticipate impact of decisions before executing them by perceiving and evaluating alternatives and looking beyond the obvious

SSL Accelerator/load balancer appliances from F5, Cisco, and/or Kemp Technologies

Virtualization software including VMware and/or Hyper-V

Storage technologies such as Storage Array Networks (SAN), Network Attached Storage (NAS), Direct Attached Storage (DAS) and RAID strategies governing data storage

Windows PowerShell and scripting

Enterprise backup systems and best practices

Ability to work varied shifts, as needed

Relevant certifications include: Microsoft Certified Solutions Expert (MCSE) and/or Microsoft Certified Solutions Associate (MCSA); CompTIA A and CompTIA Network certification

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Keyskills :
root cause analysisroot causedata networkremote supportproblem solvingnetwork systemscomputer scienceproject managementknowledge transferprocess improvementmicrosoft certifiedsystem installationnetwork performancesystem requirementsnetworkin