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Technical Consulting Engineer - DC/Nexus

3.00 to 6.00 Years   Bangalore   16 Mar, 2021
Cisco Systems, Inc
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

What You ll do

  • Provide 2nd/3rd level consultation to debug broad, sophisticated outstanding network topologies with mixed media protocols to Cisco customers.
  • Work on sophisticated problems where analysis of situations requires in-depth evaluation of factors.
  • Provide systems/product training to customers and giving towards building a knowledge base for customer support and internal partners.
  • Mentorship to less experienced engineers.
  • Focal point for high impact, large account problem resolution.
  • Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product.
  • Interacts across TAC teams and development teams at peer level.
Who Youll Work WithCX is a team of world-class technical experts whose #1 focus is to deliver best in class customer experience. We help solve the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through outstanding financial results, growing customer happiness metrics, industry recognition, and employee satisfaction scores.The Data Centre Switching team works on complex, exciting issues with some of Ciscos top customers. Its a superb opportunity to master the latest technology and products, while working with a technically diverse and encouraging team. Grow your skills in a multifaceted, team-oriented environment and join some of the industrys brightest minds in deploying and supporting todays most sophisticated Internet technologies.Who You Are
  • Typically requires bachelor s degree in a technical field or equivalent plus 4-6 years related Data Centre related experience.
  • CCNP or Written-CCIE certification is a requirement or combo of certification and work experience.
  • Data Switching guru - You have strong analytical and troubleshooting skills across Cisco platforms.
  • In-depth knowledge of the following areas: Data Centre Networking and Data Centre Products.
  • You should have at least 3+ years of Networking industry experience and knowledge of products and protocols
  • Proficiency in the following technologies: TCP/IP, Routing Protocols (OSPF, RIP, EIGRP, BGP), QoS, Multicast, MPLS
  • Experienced Knowledge on LAN SW Technologies like STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN.
  • Knowledge of Cisco switching Platforms like Cat 6500, 6800, 4500, 3850, Nexus 7K, Nexus 6k, Nexus 5k, Nexus 3K and Nexus9k.
  • Knowledge of Routing protocols like RIP, OSPF, BGP, ISIS, MPLS, MPLS-VPN and Multicast (IGMP, PIM).
  • Excellent Soft skills and Customer Handling skills in high stressed / demanding environment.
  • Ability to Assertively communicate and demonstrate Technical Leadership on Troubleshooting scenarios, especially over WebEx / telephonic customer conversations.
  • Youre able to resolve problems, figure out root cause, and deliver known solutions with a high level of customer happiness.
  • Troubleshooting experience using finisar, wireshark, or other protocol analyzer.
  • CCIE Certification (Preferable)
  • Experience with the following products is helpful: Cisco Nexus 2000, 3000, 5000, 7000
Why CiscoAt Cisco, each person brings their different talents to work as a team and make a difference.Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.We connect everything people, process, data and things and we use those connections to change our world for the better.We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices.We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#WeAreCisco.,

Keyskills :
routing protocols like ripmpls vpnnexus 7kroot causedata centersoft skillscisco nexusmixed mediasmart citiesknowledge basecustomer supportrouting protocolscustomer handling

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