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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 2.5 - 4.5 Lakh/Yr |
| Industry | PO / Call Center |
| Functional Area | Technical Support / Helpdesk |
| EmploymentType | Full-time |
Dear Candidates,CONCENTRIX are hiring for Technical Voice Process.Walk-in at Concentrix from 12th Jan 2019 to 19th Jan 2019(Monday to Saturday)NOTE: Kindly mention “Referred by HR SABA” on top of your CV at the time of the interview.Designation: Technical Support AssociateNature of Business – Full Time and technical support voice program, Troubleshooting of Software and ApplicationsØ Demonstrated ability to identify and resolve data-related QuickBooks issuesØ Narrow down issue to a specific data fileØ Narrow down issue to a data problemØ Eliminating alternatives: Logical progression of “process of elimination”Ø Ability to follow Knowledge Base articles correcting basic data related issuesØ Appropriately using Verify/RebuildØ Ability to diffuse distressed customersØ EmpathyØ Ownership of Case/Request and desire to completely resolveØ Spoken and written communication skillsØ DocumentationØ Product knowledgeØ Data Recovery SkillsØ Data Base structural knowledgeEligibility:Ø Any Graduate 1year ICC experience with Excellent communication skills & Good technical knowledgeLocation:BangaloreShift:Rotational - Shift & off (Free Transport)Salary:Salary – up to 4.5LPADate of Joining:- 21st Jan 2019Interview Date:- 12th Jan till 19th Jan 2019, (Monday- Saturday)Interview Timing:- 12 noon to 4 pmIf Interested Please Call HR SABA- 9886210024 or can send your Updated CV to Amreen.Sabha@convergys.com to Schedule your Interview.Address:CONCENTRIX- DivyaShree Towers, #55 Bannerghatta Main Road, BTM Layout 1st Stage, Opposite to Jayadeva Hospital, Next to Airtel Office, Bangalore -560029.Must mention SABA on top of your Resume.
Keyskills :
supportbpotroubleshootingechnicalvoiceprocesstechnicalinternationalcallcenterdesktopsupport