Telemarketing Executive

Job Description

A Telemarketing Executive promotes products, generates leads, and closes sales over phone calls. Core duties include cold calling prospects, pitching services, maintaining CRM logs, and meeting daily quotas. Ideal candidates possess clear verbal skills, high resilience, and strong product knowledge
• Creating achievable sales goals that grow progressively larger over time.
• Informing staff of individual and overall sales targets to promote accountability within the team.
• Assigning shifts in accordance with the target markets availability.
• Updating customers details on our database, and then sharing this information with staff.
• Tending to highly technical or serious questions and complaints.
• Training new hires and monitoring current staff to ensure consistency in performance.
• Freeing the workplace from noise and other interruptions that could distract staff and clients.
• Performing regular checks on telephone connections to ensure that these work perfectly.
• Reporting on salient achievements and impediments
Persuasion skillsCommunication skillsSales skillsLead management skillsTechnical & proficiency skillsMental resilience and soft skills

Keyskills :
salescommunicationmanagementtechnicalsoftresilienceleadproficiencyskills