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Job Location | Bangalore +9 more |
Education | Not Mentioned |
Salary | Rs 5 - 12 Lakh/Yr |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis,Back Office Operations |
EmploymentType | Full-time |
He/she is responsible for ensuring outstanding customer relations and high sales, as well as imbibing the banks service culture in all staff members through personal coaching and granting of bonuses and other incentives to motivate staff.In order to achieve best results in due time, operations managers need to delegate duties to various team members, giving them specific tasks to accomplish for the overall success of Deputy Manager.The role of the Deputy Manager , in a banking environment also involves carrying out assessment of the activities and performances of the banking staff by evaluating transaction reports and accounts balance for accuracy and clarity.The Deputy Manager , who is directly answerable to the head of banking services, is also required as part of his/her job functions to ensure that the laid down goals and objectives of the company are maintained by all staff.He/she is also expected to give useful suggestions to the management on how to improve on the banks operation. Operations managers are professionals with huge knowledge and experience gathered from several years of working in the banking sector.Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high-quality service and Customer Relationship Management- Own all branch-banking objectives and overall branch supervision.- Ensure achievement of overall Branch Targets by generating business and cross-sales.- Key Customer Relationship Management & supervision of all High Net Worth customer programs.- Ensure all components of the branch sales model function as per design.
Keyskills :
netdeliverymarketingcustomer relationship managementpersonal coachingcustomer relationshipdesigncomponentsbranch salessalesbalancecustomer relationsbankingbusinessoperationscoachingbranch supervisionmanagementrelationship managementbonu