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Job Location | Bathinda |
Education | Not Mentioned |
Salary | 2,50,000 To 2,75,000 p.a. |
Industry | Insurance / Loan / Credit Management |
Functional Area | ITES / BPO / KPO / LPO / Customer Service / Operations |
EmploymentType | Full-time |
Post - Backend Operation Executive in General InsuranceExperience - 1+ Years in General Insurance OperationSalary - 20k to 22kMale Candidate OnlyQualification - Any GraduateIndustry - General InsuranceLocation - ChandigarhRoles/Responsibilities: Responsible for managing the entire operations and service delivery of the concerned office Responsible for customer service and administration with achieving overall service and quality objectives including customer satisfaction scores. Liaises and coordinates with insurance companies for servicing related activities. Taking up initiatives to improve processes with respect to TATs, quality and cost. Supervises and coordinates activities of the operations staff at all the branch offices. Ensures Communication, Implementation and Compliance with the set standards and procedures with respect to different deliverables. Reviews various critical management reports and analysis wherever required. Carries out on-going review of operational processes and procedures and improvements in the same. Responsible for delivery within stringent time and quality commitments.Required Skillset: Good Communication Skills to handle internal and external stakeholders Good in taking follow ups Focused over TAT & transactional level activities Proactive Approach with positive thinking Should be a graduate
Keyskills :
Insurance Backend Executive General Insurance