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| Job Location | Bawal, Gurgaon, Rewari, Alwar |
| Education | Not Mentioned |
| Salary | 1,50,000 To 2,00,000 p.a. |
| Industry | Computer / IT |
| Functional Area | Public Relation |
| EmploymentType | Full-time |
Responsibilities and Dutiesauditing of Closed and Ongoing Tickets.manage the Entire Customer Experience Life Cycle and Collect Relevant Data Pointsensure Customers Queries are Adequately Addressed.main Focus Will Be to Ensure Customer Delight.become a Problem Solver to Improve Processes to Solve Current and Future Customer Pain Points.analyze Customer Needs & Concerns & Sharing Customer Experience Report with Internal Teams to Improve Customer Experience.act as Point of Contact for Complaints and Escalate Issues as Appropriateto Understand Customer Voice from Customer Prospective & Capture Key Customer Issues .required Experience and Qualificationsexcellent Communication Skills in Spoken and Written Englishpatient and Empathetic with Good Interpersonal Skills.ability to Think Out of the Boxexcellent Client Facing Skills and the Ability to Work/ Communicate with Clients.
Keyskills :
Client Relationship
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