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| Job Location | Bengaluru / Bangalore |
| Education | Not Mentioned |
| Salary | Undefined |
| Industry | ITES,BPO |
| Functional Area | Customer Service/ Call Centre/ BPO |
| EmploymentType | Full-time |
bQualification 102 Any Graduates Can applyShiftCompletely Day Shift for GirlsFor Boys Last Logout will be 1200AMShift Timings 0800Am to 1200AM Any 9 hours will be workingCab NObRounds of Interview HR OppsSalary For Freshers 16K in hand Attractive IncentivesSalary For Experience goes up to 25k Attractive IncentivesbWork Location Sarjapura RoadRole and Responsibility 8211 Sales ChampionbIdentifies business opportunities by identifying prospectsSells products by establishing contact and developing relationships with prospects recommending solutionsOutbound calling on data collected through lead generation activities secondary data sourcesDaily followups on older leads and work on new leadsMaintains quality service by establishing and enforcing organization standardsMust be energetic wellspoken eager to close sales deals and generate revenue for the organizationbCustomer Support Role And ResponsibilitiesbInbound calling for customer serviceIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate valid and complete information by using the right methodstoolsHandle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolutionKeep records of customer interactions process customer accountsFollow communication procedures guidelines and policiesTake the extra mile to engage customersbNoteb01 Candidates must be good in Verbal Written in Hindi English02 Good interpersonal skills numerical and analytical ability03 Decision making skills04 Working knowledge in MS office Excel Word05 Language Required English Hindi mandatory Kannada or Tamil optional06 Should be flexible for any 9 hour shift between 8 am to night 12 am07 6 days working
Keyskills :
Customer Support Customer Service Customer Care voice call center bpo voice process voice support csr voice outbound domestic voice support Inbound
IQ Hired Consultancy Services Private Limited