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| Job Location | Bengaluru / Bangalore,Hyderabad / Secunderabad, Telangana |
| Education | Not Mentioned |
| Salary | 350000 - 490000 INR |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
Contract DescriptionWe are looking for a Contract Staff for HR Services in our delivery Center at Hyderabad. HR Services delivery center team plays a pivotal role in improving the Candidate, Employee, and Manager experience by providing timely and accurate query resolution, onboarding of candidates, maintaining HR data of employees in HR Systems & support employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.)Key Accountabilities: Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity Respond & resolve queries in a timely & accurate manner with employee experience at the core. Accountable to ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.) Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements Follow the Desktop Procedures / KB articles defined for every transaction/query Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policiesSkills and Qualifications Minimum 2 years experience in HR Services and any HR application like Success factor, SAP, Workday etc. Post-Graduation (any specialization) Excellent written & verbal English communication Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.) Knowledge of MS tools (Excel & PowerPoint) Attention to detail and ability to follow guidelines Ability to maintain highly confidential and sensitive information Ability to deliver against agreed objectives/ service levels Ability to work effectively in a team and willingness to help others