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Job Location | Bengaluru/ Bangalore (Karnataka) |
Education | Any Graduate |
Salary | As per Industry Standards |
Industry | Banking |
Functional Area | Banks/Insurance/Financial Services |
EmploymentType | Full-time |
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesResponsible for leading & motivating a team of team members with accountability on all Service Delivery parameters.Responsible for monitoring the operations of a team of representatives who supervise the first level employees towards ensuring customer satisfaction.Ensuring Settlements are accurate and timely, workflow mangement, problem solving, interact with CPC, bridge the gap between manager and team leads.The person should also have good system skills, problem solving , analytical , handling multiple geographies, workflow management, second layer /linkage b/w manager and the team members , driving error reduction improvements, contributing innovative ideas for better productivity, risk reduction process controls, training etc.Our Ideal CandidateExcellent oral / written communication skill,.The person should also have good system skills, problem solving , analytical , handling multiple geographies, workflow management, second layer /linkage b/w manager and the team members , driving error reduction improvements, contributing innovative ideas for better productivity, risk reduction process controls, training etc.High engagement and team motivation skills, ability to multi task team membersExperience in handling systems such as Clearstream / Euroclear / BBH and the market specific intricacies esp Asia Pacific region, UK and US Market. SWIFT Tags and MT 599 Message Interpretation SkillsApply now to join the Bank for those with big career ambitions.
Keyskills :
transaction bankingriskswift