| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bhubaneswar |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
PERFORMANCEThe incumbent will be responsiblefor managing and undertaking collections process for allocated portfolio in theassigned area basis targets set for resolution, normalization and absoluterecovery.The incumbent will be required to traceout absconded default customers and initiate recovery processThe incumbent will have to identifyand report out skip fraud accounts for recource. Recommend accounts forlegal actions and follow up with the Legal team for the closure of the casesResponsible to allocate portfolioto agencies and drive performance from agencies. Timely review the vendors andassociated vendor staffs performance in respective areaExecute collection strategies asdesigned by business for respective portfolio.PRODUCTIVITY / GROWTHMonitor CAPE as per the collectionstrategyThe incumbent must ensure properdocumentation of customer interactions, maintaining MIS report of agencyperformance trends, review collection feedback on agreed frequencyOperations: Ensure TAT adherence onproper hand-off procedure for payments collected by agencyEnsuring timely raising of vendorbills/provisions for respective locationNeed based field support along withFOS basis requirement on selective accountsPlan structured visit to alignedlocationsPerform due diligence on accountsfor settlement and ensure wing to wing closure as per policyPEOPLEMotivate team of vendor staff withongoing support and trainingEnsure regular interactive sessionsconducted at all agencies for respective areaTrack timely hiring; ensure timely certificationof field executives as per process and defined timelinesRegular performance review withVendors for all critical metrics to track the portfolio health and performancetrendsCommunicate targets timely acrossvendorsCOMPLIANCEEnsure compliance with businesspolicy, collections procedures and audit requirementsReinforcing compliance standardswith vendors/vendor staff to drive adherence to code of conductEnsure data security using secureddata transfer modes and data purging as per policyEnsure timely audit of vendorprocesses and documents for multiple agencies in respective areaRaise alarms appropriately as percompliance proceduresQUALIFICATIONSPost-Graduate / Graduate Degree or equivalent educationalqualificationsEXPERIANCEPreferred 1 - 4 years of Field Collections Experience.Experience in handling outsourced vendors would be an addedadvantage.Measure of Success- Deliver on Resolution, Normalization Roll Back,Recovery numbers as per assigned target- Timely and 100% allocation of accounts to field vendor- Secure transmission of data to vendors; 100% SVCL Coverage- Timely training and DRA certification of field executivesas per regulatory guidelinesSkill Sets Required- Should possess strong execution skills along with abilityto identify root causes of problems- Strong team management and vendor management skills- Negotiation skills- Knowledge of MS Office- Ability to work in teams,
Keyskills :
salesmis accountstat bankingcode of conduct ms officemis reporting due diligencedata s