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Field Engineer

Fresher   Bihar   24 Sep, 2025
Reliance Jio Infocomm Limited
Job LocationBihar
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As an Apprentice at our company located in Mokameh, your role will involve the following responsibilities:- Handle customer calls and provide resolution in coordination with L2 Engineers.- Monitor Network and Service touch points of given work area in NOC.- Monitor Dashboards and Performance KPIs.- Raise alerts within the team in case of any threshold crossing alerts.- Monitor TT alerts and address basic L1 issues.- Coordinate with Circle for Fibre, Utility, and other issues.- Ensure customer problems are resolved as per the TAT and SLA.- Carry out MIS reporting and analysis for troubleshooting and development of NOC operations.The education requirement for this role is 0 to 2 years of experience, making it suitable for freshers. Some of the skills and competencies that will be beneficial for this role include:- Basic knowledge of microprocessor and Digital communication systems.- Understanding of Radio Communication systems.- Soft skills.- Computer skills.- Knowledge of Instrumentation. Join us in Mokameh and be a part of our team where you can develop your skills and contribute effectively to our operations.,

Keyskills :
Soft skillsComputer skillsInstrumentationBasic microprocessorDigital communication systems

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