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BA CRM Imp

3.00 to 6.00 Years   Chandigarh   24 Sep, 2020
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Qualifications BE/ B. Tech/ MCA/MBA Candidate should possess the degreefrom a recognized University/ Institution only Ability totravel globally Competencies Action Oriented Manages Complexity Plan and Aligns Drive Results Overall Responsibility This position will be responsible for carrying out implementation and rollouts of Oracle Application in our Global Single instance environment and requires implementation experience with a deep understanding of Oracle eBusiness Suite Applications Skills & Experience Implementation/ Support experience and detailed understanding of the CRM modules in Oracle Applications: Depot Repair, Teleservice, Field Service, Install Base, Service Contracts, Quoting, Spare Management, Sales Online, Marketing Online, CRM Foundation, TCA add on advantage to have knowledge of iStore10 plus years experience in Oracle ERP, at least 7 years of experience with Oracle 11/12i E-Business Suite preferably in Oracle CRM ModulesKnowledge in Oracle CRM standard functionality and experience with customizations, extensions, modifications and integration (CEMLI) componentsFamiliar with Oracle application TCA architectureWorking knowledge of Oracle Setups for 11/12i E-Business Suite: Request to Repair, Dispatch to Debrief, Contract to Renewal, Quote to Warranty and RMA Business process cycle, functional module setups, profile options, flex-fields, functional module interfacesAbility to Gather requirements , map them in Oracle apps and manage gaps and effectively communicate functional details to end users and management - User Training , AIM Methodology DocumentationExperience with full Systems Development Life Cycle and ability to do Business Process reengineeringUnderstanding of software development methodologies, development processes, change management, and deployment proceduresSelf-Motivated & Team playerMust be a team player with the ability to work independently as well as part of a teamMust be flexible, adaptable and have the ability to work in a fast-paced changing environmentStrong analytical and problem-solving skillsAbility to work in a demanding work environmentStrong interpersonal, written and verbal communication skills. Solid analytical, negotiation and problem-solving skillsDevelop training material and application documentation as required. Educate business usersProvide guidance in data preparation and migrationProvide support for configuration and application of multiple functional modulesIdentify and test application patches prior to promotion to production. Proven history of successful problem solving with a sense of urgency Work with Oracle Technical Support on SR resolution Qualifications BE/ B. Tech/ MCA/MBA Candidate should possess the degree from a recognized University/ Institution only Ability to travel globally Competencies Action Oriented Manages Complexity Plan and Aligns Drive Results ,

Keyskills :
business process reengineeringproblem solvingdrive resultsoracle crmoracle appsaction orientedinstall basefield serviceuser trainingdepot repairlife cycleoracle erpsoftware development methodologies

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