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| Job Location | Chandigarh |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF005255 Job Title: CCaaS Infra SME Category: 1) Strong Experience in Implementation, Integration & Configuration of a leading CCaaS Platform.2) Able to design technical specifications (network, gateway, sites, dialplan, ports, seats, sizing, integrations, QOS) for implementation of leading CCaaS Platform.3) Experience in software development and/or product implementation.4) Experience in deploying CCaaS solutions in medium to large (20k agent plus) contact centers.5) Experience in supporting the business with Workforce Management, Quality Management and Contact Center analytics tools.Preferred to have a technical certification from a leading CCaaS provider. Key Skills: CCaaS Location: CAN Required Experience: Min 5 yrs Positions: 1 Contact Person: RMG Email ID: RMG@SERVION.COM,
Keyskills :
contact centerquality managementsoftware developmentworkforce managementtechnical specificationssmermgemailportsdesignsizinggatewaysoftwarebusinessanalyticsmanagementintegration