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Collectors

1.00 to 6.00 Years   Chandigarh   19 Jan, 2024
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaInvestment Banking / M&AFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    • Works with coworkers to set debt collection strategies.
    • Leads the debt collection process for assigned customers.
    • Contacts customers by phone, email, and mail to recover a debt.
    • Keeps detailed notes and records of all communications and actions.
    • Answers questions customers have about billing statements.
    • Negotiates partial repayments and payment plans when possible.
    • Keeps track of payment due dates and sends reminders.
    • Updates the account status when the debt has been paid.
    • Investigates billing errors and disputes and follows up with customers.
    • Sends necessary paperwork to customers and credit bureaus promptly.
    • Maintains confidentiality and the utmost discretion.
    • Collaborates with lawyers if legal action is required.
    • Uses debt collection software, skip tracing software, and public records databases.
    • Complies with all federal, state, and local laws and regulations as well as company policies.

Keyskills :
generalassistantcollector

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