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COUNCELLORS

0.00 to 4.00 Years   Chandigarh   22 Oct, 2019
Rana Infracon (India) Pvt Ltd
Job LocationChandigarh
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryReal Estate
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

POSITION: TELE-COUNCELLORSKEY RESPONSIBILITY AREAS:

  1. Managelargeamounts of incoming calls
  2. Generate sales leads
  3. Identify and assess customers needs to achieve satisfaction
  4. Build sustainable relationships and trust with customer accounts through open and interactive communication
  5. Provide accurate, valid and complete information by using the right methods/tools
  6. Meet personal/customer service teamsales targets and call handling quotas
  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  8. Keep records of customer interactions, process customer accounts and file documents
ROLE: Tele-CouncellingQUALIFICATION: Any Diploma/Graduation/Post GraduationEXPERIENCE: Fresher or experienced (Must have experience in Education/BPO/Immigration/Hospitality Industry)SKILLS REQUIRED: Councelling, Management and Client HandlingSALARY: 10-15K+Lucrative Incentives*Salary is no bar for the deserving Candidates**Target Oriented people who are Competitive enough can apply*LOCATION: Chandigarh, LalruBENEFITS: Lucrative Incentive structure which is no where in the marketNOTE: Only Females can ApplyCONTACT: 8968700461

Keyskills :
calling ouncelling customerrelationship

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