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Customer Care Executive

2.00 to 3.00 Years   Chandigarh   27 May, 2020
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaCustomer Care Executive
EmploymentTypeFull-time

Job Description

Should have strong communication skills in English, Hindi and PunjabiShould have strong interpersonal skills to understand customer s requirements and behaviour and provide beauty solution accordingly.The agent will be expected to make minimum 60-70 successful calls everyday from the provided database by the company.Should have the ability to organise thoughts and explain in simple termsThe performance of the agent will be measured by the conversion of the calls.An attractive incentive structure will be added to the agent which will be calculated on the total sale/invoicing.The candidate should also have experience in recording calls in the form of documents and should be strong in MS Office.Candidates should also able to handle inbound calls/ chats/ emails of the customers and coordinate with the internal team to execute the order.,

Keyskills :
sales customerservice billing insurance customercare businessdevelopment communicationskills interpersonalskills hindi english ustomerrelations strongcommunicationskills stronginterpersonalskills care salary

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