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Job Location | Chandigarh |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Manufacturing |
Functional Area | Customer Care Executive |
EmploymentType | Full-time |
Customer Consultants are dedicated to serve customers and act as their representative to check on our work to ensure they are completed in good quality and on time. They must understand our internal escalation process in order to ensure customers issues are being escalated and handled promptly by respective stakeholders in order to quickly resolve issues, especially Hot Jobs. They act as customers consultant by understanding their needs and working out various options of solutions to meet those needs.Customer Consultants act as a Customer Advocate who relentlessly drive resolution which may require resources and/or agreement across several departments. They have the customers best interest in mind and their goal is to address the immediate customer issue in a highly responsive manner, proactively identify the root-cause and provide recommendations for resolution.Consistently delivering good service and care that keeps customers coming back and results in a competitive edge for our organization.ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.
Keyskills :
salesccountmanagementbuildingserviceselectronicmusicequipmentsupplyenergyservicesbusinessdevelopmenttechnicalsupport