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Customer obsession

2.00 to 4.00 Years   Chandigarh   01 Feb, 2020
sign easy
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

We are available 24x7 to fix issues, even if its just for one customer.We love going beyond our comfort zone and call of duty.We are humble, open - minded, curious and strive for innovation.We communicate ideas and progress with clarity.First ship the product and then make it better.Only the best ideas win - Not roles or opinions.We understand that small things matter.Work by goals not hours. We trust you to find a work - life integration.A healthy mix of TT, Zumba, yoga and meditation to rejuvenate and stay fit.Because we believe that your work is as good as your surroundings are.A stock of healthy snacks and juices - for when the hunger pangs strike.Food, laughter and ideas are a plenty at our outings and lunch sessions.Role overview We need someone who can convert leads into sales opportunities and customers at the end. Someone who can talk to customers, ask questions to identify their needs, and then explain solutions that will turn them into paying customers.This role requires enthusiasm, friendly and professional attitude, and strong verbal and written communication. You will be the first person that a customer talks to, so personality and likeability are a must. If youre a monotone robotic speaker on the phone, this role is not for you. If you can get a grandma excited about electronic signatures, we want to talk to you :)Responsibilities

  • Contact inbound leads and prospects to qualify and set appointments to follow up till closing the deal
  • Identify decision makers in organizations across key industriesfunctions and build a prospect list
  • Own and execute outreach to targeted accounts and prospect lists in a personalized manner
  • Nurture and qualify interested prospects by setting up demos
  • Monitor users acquired through free trials for potential sales interaction
  • Share insights from existing sales funnel and evaluate the performance of lead sources
  • Be available for phone calls and meetings with customers and team members in other time zones
  • Be the sales specialist to interact with email inquiries and phone calls from 6 pm - 3 am IST (Thats 8:30 am - 5:30 pm EST).
  • Qualifications
    • 2 - 4 years of experience in sales development, account executive or inside sales specialist role in a SaaS product company
    • Ability to hit goals in a fast paced sales environment with accurate lead management in a CRM, proven by past experience and results
    • Team player, with a strong self - starter attitude
    • Desire and drive to always be learning
    • Strong written and verbal communication skills
    • Confident, positive, friendly, and professional attitude
    • BABS degree or equivalent work experience
    • Assessment
      • We believe that the only metric that matters is results. Your performance will be evaluated based on how many customers you are able to qualify, the quality of the information you are able to get from them, the quality of your communication with customers and team members, and how many deals you had an impact on. We evaluate your performance based on the results you deliver and the learnings you can share with the rest of our team.
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Keyskills :
inside salesrest electronic signaturesresearch analysis sales developmentproductivity improvement continuous improvementcommunic

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