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Customer Relations

1.00 to 4.00 Years   Chandigarh   15 Aug, 2019
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

Catering to inbound customer queries and providing support for booking services and issue resolution - Conducting outbound calls to existing users for feedback and promotion of new offers/due services - Managing online bookings, co-ordinating with customer and merchants for redemption and reviews. - Co-ordinating with users for verification of inbound queries and status check of existing queries. - Co-ordinating with partners on updating content and their profile. - Providing insights and data for increased customer acquisition and better support and carrying out backend activities for the same. ,

Keyskills :
backofficeservicepromotionscustomerservicecoldcallingoutboundinbounduppbookinghandlingqueries

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