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| Job Location | Chandigarh |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Respond promptly to customer inquiriesNeed to have full understanding of Online Payment Dashboards (Like PayU money) and the chat working like (Zopim etc) Resolve customer complaints via phone or emailAssist with customer issue regarding products or paymentManage online chat with customersFollow up on customer interactionsInform customers of deals and promotions via emailsCompile reports on overall customer satisfaction1- 2 years experience working directly with clients AND 1- 2 years experience in business- to- business environmentExperience with online advertising a plusSuperb writing, speaking/ listening, and presentation skillsProficient in using Microsoft Office (Excel, Word and PowerPoint) ,
Keyskills :
salescustomerservicecustomerrelationstroubleshootingonlinepaymentmicrosoftofficeonlineadvertisingcustomercomplaintschatdealswritingbusinessadvertisingpresentationOnlineustomersuppinf