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Job Location | Chandigarh |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Management Consulting / Strategy |
Functional Area | Front Office / Receptionist |
EmploymentType | Full-time |
ResponsibilitiesEnsure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)Train, supervise and support office staff, including receptionists, security guards and call center agentsSchedule shiftsEnsure timely and accurate customer serviceHandle complaints and specific customers requestsTroubleshoot emergenciesMonitor stock and order office suppliesEnsure proper mail distributionPrepare and monitor office budgetKeep updated records of office expenses and costsEnsure companys policies and security requirements are metRequirementsProven work experience as a Front desk manager or Reception managerHands on experience with office machines (e.g. fax machines and printers)Thorough knowledge of customer service, office management and basic bookkeeping proceduresProficiency in English (oral and written)Solid knowledge of MS Office, particularly Excel and WordExcellent communication and people skillsGood organizational and multitasking abilitiesProblem-solving skills
Keyskills :
ront Office Manager Reception manager