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Job Location | Chandigarh |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Medical / Healthcare |
Functional Area | General / Other SoftwareSales / BD |
EmploymentType | Full-time |
Coordinate and communicate with the client post-sale to develop an implementation plan for implementing and configuring a purchased Edifecs solution based upon a clients individual needs. Collaborate with the Edifecs Implementation Architect / Technical Project Manager to formulate the architecture, implementation strategy/ schedule and operational plan. Install, upgrade and configure Edifecs products at client site. Integrate Edifecs products with other software assets/ processes at customer site. Coordinate with other Client Services, Product and Development team members to meet development and configuration milestones, being able to develop guidelines, programs, tasks, reports, etc. to meet the clients requirements. Provide post- implementation support during the transition from implementation to maintenance. Provide software and client specific training, and develop training documentation based on present standards and client needs. Mentor and train internal teams upon Edifecs products and customer custom components Work with customer as a SME upon purchased Edifecs products and solutions Skills needed: Strong written and verbal presentation skills required. Must be comfortable interacting with clients technical teams. Must be able to manage or participate in the testing and release cycle tasks for deployment of Edifecs products and services at client sites. Must be able to create detailed user and operational documentation to support the deployment of products and services at client sites. Must be comfortable delivering technical training at customer sites as part of the customers software release and deployment cycle. Excellent communications, presentation and interpersonal skills.,
Keyskills :
operations documentation testing software sales milestones sme schedule deployment erp components training echnicaltraining presentationskills clientservices businessprocess customerrelations trainingdocumentation