Quality Analyst

0.00 to 2.00 Years Chandigarh 10 Sep, 2020

Job Location	Chandigarh
Education	Not Mentioned
Salary	Not Disclosed
Industry	Media / Dotcom / Entertainment
Functional Area	Sales / BD
EmploymentType	Full-time

Job Description

Job Responsibilities

Responsible for scrubbing reservations entered into reservation system by US center team.
Scrub reservations booked via emails or calls.
Good knowledge of computers, MS Office(excel).
Delegating/Assigning emails to team members to improve response rate.
Real time dispatch board monitoring.
Handling and processing of clients manifest
Generating weekly reports and sharing it with stake-holders

Functional Area

US Ground Transportation
Event Management

Desired Candidate Profile

Minimum of 6 months of relevant call center experience would be given a preference.
Computer literate, including CRM, word, excel and other MS Office Products
Possessing attention to details.
Self-motivated and able to work with little supervision.
Good verbal and writing English skills.

Keyskills :
qualitycustomer relationstest casescalibrationauditingms officecall centerevent managementquality analysiscomputer literateground transportationwordexcelscrubwritingenglishanalysisdispatchscrubbing

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Quality Analyst

Job Description

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