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| Job Location | Chandigarh |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Hotel / Restaurant |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
DescriptionYour day to dayAnticipate market changes and review operations when necessary Conduct competitor analysis Actively pursue cost saving measures Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific Manage wage and beverage cost Forecasting, Stock control Works with Manager and Human Resource Manager to ensure the departmental performance of staff is productive Ensures compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues. Adhere to hotel disciplinary procedures during major/minor act of misconduct.Works with Superior on manpower planning and management needs Oversee the Implementation of standards as detailed in the departmental standards and procedures manual Adhere to opening and closing procedures Adhere to bill paying procedures Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc Personally meet and farewell a minimum of 80% of your customers Encourage and motivate staff to provide optimum service during all shifts Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensiblyWhat we need from youManage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and proceduresWhat we offerEach IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job,
Keyskills :
customer servicesales marketingsafety beveragefood safety cost savingbill paying stock