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Senior Manager Business Performance

6.00 to 10.00 Years   Chandigarh   19 Oct, 2019
Job LocationChandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

ABOUT TEAM - BUSINESS: Business is divided into 4 verticals: City teams has Regional heads, Cluster heads and City heads in their respective regions. These people take care of running the business and revenue generations in their respective locations.Launch team We aim at launching in 500 cities by end of 2019. Central Launch team helps in launching these cities in coordination with ops, HR and admin teams. These people help in setting up business base in a city before launching and maintains it till the city is stabilized and then handed over to respective teams to run.Performance and planning focus on evaluating and enhancing city performances and plan on what we can do more to increase order numbers and number of restaurants. This team decides targets for various other teams in a city like supply, ops, marketing.Biz strategy This team helps in running various projects across cities which will help in streamlining business process and making the consumer experience better. Various projects are Loyalty, User experience etc. Any new feature that Swiggy introduces is taken up by this team. E.g Swiggy Super.Job Description & Responsibilities: Leading a young and ambitious Partner s cluster team in running the best on-demand food delivery service while constantly raising standards. Responsible for leading the growth metrics for the region and managing the P&L of the region. Leading the team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners. Laying down the road-map for city growth and strategizing on improving business metrics. Maintaining a strong relationship with partners and being the face of Swiggy in that community. Leading the initiatives in delivering the best Customer experience across cities. Desired Skills: Relevant work experience of 6 years in Sales or Marketing or Operations with a penchant for Leadership. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region. A visionary who can foresee the Macro factors affecting the business and strategize preemptively. Post - Graduate from Premier Institution with proven negotiation skills and effective communication skills. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally. Handling a partner team in the location to manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible and advising senior management on maximizing business relationships and creating an environment where customer service can flourish, Managing a huge team Responsible for Coaching and mentoring the new recruits across the supply org in the location ,

Keyskills :
finance sales ltd mis accountancy userexperience strategicsales customerservice businessprocess management negotiationskills customerexperience salesadministration eni perf mancerep ting effectivecommuni

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