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| Job Location | Chandigarh |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDGeneral / Other Software |
| EmploymentType | Full-time |
Job description Global Network Services drives and contributes in delivering cloud- based projects and highly quality Network products. Within this global team, we act as delivery and subject matter experts towards our customers and internal stakeholders.We are now looking for a Team Lead Global Network Services India to join our team to further manage, build and develop a customer focused, results oriented team that can provide strong technical consulting and other professional services as a part of Basware Customer Services organization globally. In addition, the selected person play an important role in securing Basware s and our customers success, and work in close collaboration with globally located Global Network consultants and regional project managers.In your role as Team Lead, you will be engaging with the team members, colleagues and customers to ensure excellent customer experience. You will also be responsible for ensuring that unit s operations, processes and practices are aligned with the global guiding principles.We d love for you to be a passionate, curious and goal- oriented team player with strong drive for customer success throughout the delivery lifecycle. We also value:Solid line management experience with the ability to communicate clear team goals and KPIsThe ability to see the bigger picture while reflecting Basware values in everyday work.Experience in ensuring appropriate resourcing as well as managing the team s workload and profitability.Facilitating monthly reporting of selected KPI sSolid in competence development and performance management of the team membersExcelling in Change Escalation ManagementSelf- starter, solid finisher and working well in teamsStrong communicator, motivator and collaborator with a solid experience of working in matrix organizations.Doer with the ability to roll up sleeves, dig into the details and operate comfortably in a collaborative and truly international work environment We would enjoy working with a professional, who possess/ holdsIT / Computer Science Bachelor or Master degreeRelevant experience in technical project delivery. Knowledge of software development engineering and delivery experience with the implementation of software productsAnalytical and organized working styleFluent in both written and spoken EnglishPeople business management experienceStrong planning and organizational skillsHighly collaborative approach and skilled in working in a matrix environment with global distributed teamsQuick learner with the correct hands- on attitude and a self- driven challenger, looking for continuous development and adding value to our processes. At Basware you will be part of a Great Place to Work! Company that is profitably growing, dynamic and forward- looking! We have an open working atmosphere and great Basware spirit. We offer you competitive compensation aligned with your competences and performance, a supportive team and an opportunity to build your career in an international environment that drives you to succeed.,
Keyskills :
subjectmatterexperts linemanagementexperience customerfocus linemanagement computerscience businessmanagement softwaredevelopment professionalservices etw kservices internationalw perf mancemanagement