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Technical Support Associate

Fresher   Chandigarh, MohaliMohali, Panchkula   07 Dec, 2025
Cyitech Search Interactive Solutions Private Limited
Job LocationChandigarh, MohaliMohali, Panchkula
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Technical Support ExecutivePosition: Technical Support ExecutiveLocation: MohaliJob Role:The Technical Support Executive will be responsible for assisting customers with technical issues, troubleshooting problems, and delivering a high-quality support experience. The role involves addressing queries related to products/services and providing accurate technical solutions.Key Responsibilities:Handle customer queries related to technical issues.Diagnose and troubleshoot hardware/software problems.Provide step-by-step technical assistance.Maintain logs, reports, and documentation.Ensure timely resolution with a customer-first approach.Escalate complex issues to higher support levels when required.Salary & Shift Details:CTC: 20,000 per monthTake-home: 16,500 per monthOvertime: Available as per business requirementShift: Day Shift

Keyskills :
customer servicetechnical supportdesktop support

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