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Job Location | Chandigarh |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Education / Training |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Manage large amounts of customer contacts Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documentation Follow communication procedures, guidelines and policies Take the extra mile to engage customers.
Keyskills :
andling skillsactive listeningTelecallerUS CallingView similar jobs