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Customer executive

3.00 to 6.00 Years Chandigarh (Punjab) 21 Feb, 2025

Job Location	Chandigarh (Punjab)
Education	MBA/ PGDMAny Graduate
Salary	As per Industry Standards
Industry	Manufacturing/Industrial
Functional Area	Sales/Business Development
EmploymentType	Full-time

Job Description

Job OverviewCE handles single/multiple distributors ranging over different scales of business. He is the representation of PepsiCo in the market who is responsible for planning, deploying, and executing joint business plans and driving sustainable sales capability. The CE will help distributors expand their business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.ResponsibilitiesKey Metrics

Sec Value Achievement Vs. Plan
Outlets/Distribution Addition
Range Selling (Including focus on innovation)
PERCENT age Outlet billed
Order Cancellation Rate

Market

Delivering Secondary monthly targets and Gross Revenue growth
Planning routes efficiently to increase productivity
Increase Net Distribution by increasing number of outlets served
Increase Weighted Distribution by increasing SKU count in existing outlets
Ensuring stock availability and Rack Execution as per planogram
Relationship building in the market to maximize customer satisfaction

Training & Communication

One-on-One training of PSRs to develop business understanding & sales capability
Monthly target setting for each salesman
Works with salesmen in the market to coach him/her on market execution
Monitors salesmen performance using regular sales reports
Communicates incentives and motivates salesmen to achieve targets

Distributor

Distributor/Hub/Spokes appointment and retirement for territories
Managing DB health (ROI) by ensuring adherence to the Joint Business plan
Jointly responsible for recruitment and retention of sales representatives
Minimizing expiry/stales by ensuring FIFO and stacking norms of products
Tracking correct and timely delivery of orders in the market
Ensuring food compliance of every distributor
Facilitating development of distributor on PepsiCo sales competencies

QualificationsKey Capabilities / CompetenciesKnowledge

FMCG Sales and Distribution Model
Computer Excel, Word, Outlook
Local language (good to have) and Basic English
Data proficiency ROI Model

Skills

Negotiation
Communication
People management
Time Management
Critical Thinking
Analytical Ability
Problem Solving

Key InterfacesInternal

Area Sales Manager
Market Development Manager
Sales Development Manager
Revenue Manager
Supply Chain Manager
Unit Finance Manager
Unit HR Manager

External

Customers
Distributors
Salesmen | 3rd Party

Qualifications

Any under graduation
Post Graduation (Tier 2/3 College)
Preferable MBA

Experience

3 Years
FMCG/ Similar Sales and Distribution

Locations: Chandigarh, India

Keyskills :
sales strategy negotiation skillspeople management time management problem solving relationship building market development manager sales revenue growth distribution fmcg outlet innovation distributors area sales manager development manager

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Customer executive

Job Description

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