Customer Support Executive

0.00 to 2.00 Years Chennai+1Delhi 12 Sep, 2022

Job Location	Chennai+1Delhi
Education	Not Mentioned
Salary	Rs 1.0 - 2.5 Lakh/Yr
Industry	Logistics / Courier / Transportation
Functional Area	Customer Service (Domestic)Customer Service (International)
EmploymentType	Full-time

The primary job of a customer service representative is toaddress customer issues and resolve them in a timely and efficient manner
Responding to customer queries in a timely and accurate way, via phone, email or chat
Identifying customer needs and helping customers use specific features
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Familiarity with our industry is a plus
Excellent communication and problem-solving skills
Multi-tasking abilities
Experience as a Customer Support Specialist or similar CS role
Candidate must have Excellent Communication skill in English

Keyskills :
communication skillscustomer carecustomer supportcustomer service

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