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Analyst I Apps Prog

4.00 to 6.00 Years   Chennai   06 Feb, 2020
BA Continuum India Pvt Ltd
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

The Individual will be part of support team, maintenance of medium complex components working as a fully contributing team member, under broad supervision guidance. Requires solid knowledge of at least one technology programming language. Expected to further build upon domain knowledge and technical proprietary skills to reach levels of expertise. Provides support for simple to medium complex troubleshooting requirements. May be required to work as in shifts.

Responsibilities

  • Troubleshoot application issues by reviewing pertinent logging with minimal documentation on application function and flow
  • Take ownership and provide support for single user data inquiries
  • Drive for root cause to application outages
  • Drive partner teams without direct leadership of them
  • Proactive identification of stability concerns (whether through logging, monitoring, etc.)
  • Provide day-to-day application support to application systems, which includes answering user queries, monitoring applications
  • Pursue a proactive approach to problem solving within a cohesive team environment
  • Work closely with peers under minimal supervision, with general guidance from more seasoned analysts and documented processes
  • Coordinate and execute multiple tasks within a fast paced environment
  • Coordinate with application team during releases and implement the tasks
  • Establish and practice industry standards, best practices and guidelines in technology
  • Raise any technology issues encountered, with management and keep them informed of the progress, risks and issues
  • Take ownership for the day to day support responsibilities provided.
  • Research any issue encountered in production and be able to provide quick service restoration and identification of root cause.
  • Participate or conduct conference calls with tech and business users
  • Follow, improve upon and create processes required for effective Application Administration
  • Identify triage issues

Requirements

Education: B.E. B. TechM.E. M. TechB.Sc.M.Sc.BCAMCA (prefer ITCS specialization)

Certifications, If Any: Not Mandatory

Experience Range: 4 to 6 years

Mandatory skills:

  • Experience in Oracle PLSQL and SQL Queries
  • Experience in LinuxUnix environments
  • Analytical and problem solving skills
  • Communication skills
  • ITIL process knowledge

    • Desired skills:

    • Knowledge and experience of Autosys
    • Experience of Microsoft office suite
      • ,

      Keyskills :
      root causesql queries itil processquick service risk managementproblem solving asset managementmicrosoft office

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