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Branch Head

8.00 to 12.00 Years   Chennai,Bangalore   02 Nov, 2024
Smart Source
Job LocationChennai,Bangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustrySecurity / Detective Services
Functional AreaSecurity Services
EmploymentTypeFull-time

Job Description

    Job Introduction:To provide overall leadership for the Branch and ensure effective service delivery bymanaging: Profitability of Branch operations and assuming P&L responsibility Delivery of high-quality service to customers and ensuring effective operations Health & safety and leadership for all branch functionsJob Responsibility:
    • Formulate & implement Branch strategy linked with Hub Strategy
    • Directly accountable for planning and organizing branch operations
    • Ensure proper start-up of new assignments
    • Manage guard sourcing in terms of scouting, referrals, and walk-ins
    • Quality audit reports
    • Client satisfaction score
    • Ensure proper deployment, rostering & attendance of guards
    • Ensure proper supervision, patrolling & review in terms of day & night checks
    • Conduct security audits of large assignments periodically
    • Forecast, procure, and distribute uniforms and office equipment under clearance from the respective Hub Heads
    • Maintain consistent, complaint-free, high-quality service levels
    • Support and facilitate implementation of corporate projects
    • Ensure achievement of branch profitability targets
    • Ensure achievement of branch revenue targets
    • Ensure achievement of financial targets of the branch including collections and price increase
    • Accountable for the growth and retention of Key and Core Accounts
    • Conduct receivables analysis and initiate cancellation of Budget targets
    • Revenue
    • growth %
    • Profitability %
    • Collection%
    • Price Increase
    • %non-paying clients
    • Monitor and control expenditure and overheads of the branch
    • Ensure proper maintenance of accounts of the branchEnsure timely & accurate submission of monthly MIS to Hub
    • Recommend approval of bills for direct reporting staff
    • Reconcile man hours, paid vs. bills outstanding based on actuals
    The ideal candidate:MBA/ Masters degree or equivalent Minimum 8-10 years of overall experience Minimum 2-3 years of experience in a service industry with large distributed operations (e.g.retail, insurance, logistics) Experience in independently managing a P&L Ability to make sound, clear, and relevant decisions Ability to resolve disputes/ disagreements Ability to carry people along, create team spirit, and gain their commitment Ability to successfully manage widespread field operations Ability to work with labor unions.

Keyskills :
operationscorporate securitymanned guardingregional managementstrategymanagementsecurity

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