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| Job Location | Chennai, Noida, United Arab Emirates, United Kingdom, Kolkata, United States of America, Gurugram, P |
| Education | Not Mentioned |
| Salary | Rs 2.0 - 12 Lakh/Yr |
| Industry | Hotel / Restaurant |
| Functional Area | Front Office / Receptionist,Public Relations (PR) |
| EmploymentType | Full-time |
Provide outstanding services and ensure customer satisfaction.Address customer concerns and complaints promptly and professionally.Respond to customer needs and requests in a timely manner.Answer phone switchboards and transfer calls and take messages.Manage incoming and outgoing mails and faxes.Post charges to customers and handle card and cash transactions.Plan and assign workloads for front office associates.Supervise associates in their assigned job duties.Prepare operational and financial records for Manager to review.Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.All interested candidate to send their documents and resume to our company email( hr@cottagecastlehotel.co.uk ).
Keyskills :
rooms divisionsalesonqproperty management systemsoperationsledgercash receiptsfront deskfront officecustomer serviceguest service managementrooms division managementopening hotelslodgingconcierge servicesyield managementrecordsallocations
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