Healthcare Team lead

Job Description

We are Hiring for US International Healthcare Team lead.The Supervisor position is responsible for managing the Accounts Receivable (A/R) of their assigned clients, partnering with their clients daily to resolve issues and to provide supervision of their assigned team of specialists; generally supports a single platform and specialty.Essential Duties & ResponsibilitiesMonitor A/R for all assigned RCM clients, which includes, but is not limited to, identifying areas for improvement applicable to the client, RCM platform, and outsource vendor; implement corrective action plans to address any areas of concern with clients A/REngage in regular client interaction via email, conference calls and in person. Manage first level client escalations. Send weekly updates to clients concerning their outstanding work and communicate issues of concern with respect to the clients responsibilities in the revenue cycle management process.Monitor and own accountability for clean claim ratios, support services work lists and open payment batches, and timely filing and inhabited work listsAssist specialists with working a clients account as needed, including but not limited to denials, rejections, claim files issues, and review codesLog all client issues encountered in internal tracking system, including enhancement requests, bugs, errors, and inquiriesProvide support and supervision for assigned team including, but not limited to, monitoring performance, productivity, and attendance. Conduct performance counseling and disciplinary actions as needed; assist with staff development, including ongoing mentoring and trainingManage client expectations and provide training on best practice workflow and exceptionsManage the patient collection process, produce the monthly reports, and perform month end process/reports for designatedclientsAssist, train, and consult with other departments as neededManage system rights administration and security accessProvide automation and prevention measures and ideasKeep current on payment and coding trends and payer requirementsMake management aware of any client issues or problemsPursue continuing education of applicable software and hardware. Maintain proficiency with all RCM software platforms in order to assist team and maintain/update system tablesExperienceEducationBachelors degreeMinimum QualificationsMust have excellent verbal and written communication skills with a focus on listening to effectively guide the clientMinimum one year of current medical billing experience or equivalent combination of education, training, and healthcare experience.Minimum two year of experience managing a team of 10+ employees.Experience using medical billing software required.Ability to apply logical thinking to a wide range of intellectual and practical problemsBasic arithmetic skills requiredQuality control auditing and analysis experience preferredSkills/KnowledgeStrong analytical skills; ability to conduct research, creatively solve problems, and deal with ambiguityExcellent coaching and mentoring skills required to manage entry level talentAble to read, analyze and interpret complex documentsIndependent, logical, strategic thinker with high focus and attention to detail Solid computer skills including Microsoft Outlook, Word, and Excel Able to manage variety of tasks concurrently.Able to motivate, encourage, and lead team effectively.Excellent interpersonal skills and able to work with a variety of personality types.Strong customer services skills and high level of professionalismEffective written and verbal communication and presentation styleProficient computer skills including Microsoft Outlook, Word, and ExcelExcellent organizational skills; ability to multitask, set priorities, and meet deadlines.Candidate can apply from Pan Indiainterested candidates can share updated resume on given email idEmail id :hidden_email

Keyskills :
ar callingmedical billingcharge entrypayment posting