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| Job Location | Chennai |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk/complexity.Integrates technical knowledge and business understanding to create superior solutions for the company and for customers.Incident Management:Resolve routine in-scope technical incidents independently.Work with team members to resolve more complex incidents.Change Management/ Implementation:Independently implements changes/solutions to meet customer and/or trade/IT infrastructure needs within area of technical responsibility.Patch and Security Management:Apply patch and security changes per policy.Configuration Management:Ensure Configuration Management Database (CMDB) entries are complete and accurate.Solution Design:Understands the companys solutions set and be able to apply these solutions to meet customer and/or trade infrastructure needs within area of responsibility.Quality:Provide continual improvement recommendations for direct responsibility area (process improvement, technical standard updates, etc).Project Management:Participate in customer and internal projects, including transformation.Customer Relationship Management:Set expectations with customers and/or internal businesses/end users within defined parameters.Teamwork:Work as part of a team, which may be virtual and/or global.Education and Experience Required:Bachelors degree in Computer Science, Engineering, Business, or related field or equivalent work experience.May hold entry-level certification(s) in work field.Typically 0-2 years of relevant experience with Bachelors degree, or 2+ years of relevant experience with 2 year post-high school degree.Knowledge and Skills:Typical skills include:(developing) understanding of technology in direct responsibility.(developing) General understanding of related technologies.(developing) Customer Service.(developing) Project Management .,
Keyskills :
computerscienceservicedeliveryitinfrastructurequalitystandardsprojectmanagementserveradministrationraduateleveltechnicalsuppsecuritymanagementinfmationtechnologybusinessunderstandingconfig