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Just One round of Interview for AR Callers - Immediate Joiners Required

1.00 to 4.00 Years   Chennai,Bangalore   25 Nov, 2024
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationChennai,Bangalore
EducationNot Mentioned
SalaryRs 4.5 - 6 Lakh/Yr
IndustryKPO / Analytics
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    AR CallerRole Overview:An AR Caller (Accounts Receivable Caller) plays a key role in the healthcare revenue cycle management process. The primary responsibility is to interact with insurance companies, healthcare providers, and patients to follow up on outstanding claims, resolve discrepancies, and ensure timely reimbursement.Key Responsibilities:
    1. Claim Follow-Up:
      • Contact insurance companies to inquire about claim status and follow up on unpaid or underpaid claims.
      • Analyze and resolve claims that are denied or pending for additional information.
    2. Documentation:
      • Maintain detailed records of all interactions with insurance representatives in the billing system.
      • Document the resolution of issues and actions taken.
    3. Communication:
      • Communicate effectively with insurance representatives, patients, and healthcare providers.
      • Escalate unresolved claims to senior team members or supervisors, as necessary.
    4. Claim Analysis:
      • Identify trends or patterns in claim denials and suggest process improvements.
      • Verify patient insurance coverage and eligibility.
    5. Compliance:
      • Adhere to HIPAA guidelines to ensure patient confidentiality.
      • Stay updated on payer policies and procedures to manage claims effectively.
    6. Performance Metrics:
      • Achieve daily, weekly, and monthly targets for claim follow-up and resolution.
      • Minimize accounts receivable days (AR Days).
    Skills and Qualifications:
    • Education:
      • A bachelors degree in any field (preferably in healthcare, accounting, or finance) or equivalent experience.
    • Experience:
      • Previous experience in AR calling or healthcare billing is a plus.
      • Soft Skills:
      • Strong communication and interpersonal skills.
      • Ability to work under pressure and meet deadlines.
      • Problem-solving skills and attention to detail.
    Work Environment:
    • Shift: Typically involves night shifts or US time zones, as it aligns with the working hours of US-based insurance companies.
    • Mode: May require Work From Office (WFO)
    This role is ideal for candidates looking to develop expertise in the healthcare and medical billing domain, with opportunities to grow into supervisory and managerial positions.IMMEDIATE JOINERS REQUIRED .Candidate should be available for Face to Face Interview, 2 Way Cabs Provided, Salary Best In Industry .Contact - hidden_mobile

Keyskills :
denialscustomer support

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