Office 365 Implementation Specialist

Job Description

Dear Applicants,Greetings from Sri Sai Business Solutions!!Office 365 Implementation Specialist needs to excel in a fast-paced and challenging work environment.Support the development, deployment, and execution of Microsoft 365 services to our global clients.Job Description

• Provide technical and operational subject matter expertise of Office 365 with emphasis in security (Advanced Threat Protection (ATP) policies for Office 365, Azure AD Identity Protection, MFA, and Conditional Access).
• Evaluate needs and deliver solutions using One Drive, Teams, SharePoint and other O365 collaboration tools.
• Engineer Office 365 Groups, Teams, providing deep technical knowledge on various Teams architecture elements deployed.
• Support the development, deployment, and execution of Office 365 services and develop related service strategies.
• Develop concise and accurate engineering documentation including design, artifacts, knowledge guides, and operating procedures.
• Administer and support Office 365 support configurations and policies.
• Provide leadership to the team in supporting the development and execution of Office 365 road maps and service strategy, including Governance, Licensing, and Policy.
• Facilitate discovery sessions and surface and analyze customer business requirements and align it with Office 365 capabilities (Teams, SharePoint, One Drive, etc.) within a Microsoft E3/E5 licensing framework.
• Support technical and program teams to translate requirements into solution designs and influence stakeholders to drive consensus on approach and work towards achieving desired outcomes.
• Develop concise and accurate engineering documentation including design plans, implementation guides, knowledge guides, and standard operating procedures
• Support the PM in development and maintenance of Project Plans and Schedules, Test Plans, and Acceptance Criteria for implementation of services and capabilities of Office 365.
• Provide hands on technical support for the design, construction, configuration, and maintenance of all facets of an Office 365 Tenant.
• Establishing and maintaining Office 365 Exchange mailboxes, user accounts, distribution groups and providing input on enterprise exchange policies and procedures.
• Perform configurations and adjustments to enhance mailbox performance
• Monitor and execute automated and manual mailbox backup and restore processes.
• Support Office 365 Operations and Maintenance (O&M) of all components enabled in the Office 365 Tenant.
• Support mission critical, 24x7 systems; available for shift and weekend tasks as assigned
• Monitor ticket queue to ensure that all contractual SLAs are satisfied.
• Interface with Microsoft for any Tier 3 support.
• Participate in monthly patching maintenance.
• Ability to verify the integrity and availability of hardware, server resources, systems and key processes, reviewing system and application logs

Technology Skills

• Expert knowledge of Microsoft Exchange Online/Server and core elements: Active Directory, High Availability and Disaster Recovery Configurations, Mail Flow and Connectors, Outlook client configuration, Power Shell, ATP, SMTP, SSL/TLS.
• Extensive experience and skill in the use of PowerShell to report on, manage and automate Office 365 services.
• Microsoft Certified Solutions Expert (MCSE) Certification
• ITIL Foundation Certification
• Microsoft Certified IT Professional (MCITP)
• Preferred Microsoft Certifications, such as Office 365 MCSA, MCSE

Education & Experience

• Bachelors Degree in Computer Science or related field and established technologist with 10+ years of related experience
• 7+ years of experience with Exchange Online, Office 365, PowerShell use in Production environment, SharePoint/O365 administrator experience.
• Significant experience with Office 365 services and ability to work with diverse teams to plan and develop enterprise architecture for Office 365 and supporting components
• Expert knowledge of the O365/SharePoint environment including applications, features,configuration, integration and problem resolution.
• Hands on experience with implementation, deployment, migration, and support of core O365 services, including (but not limited to):

Teams including support for PC and Mobile Devices and integration with other O365 applications (One Drive, SharePoint, etc.), chat/meetings, voice integration One Drive including collaboration and file sharing across PC and Mobile Devices Exchange Online including mailbox migration SharePoint Online including policy enforcement, data protection, governance Intune - Experience with the integration of Office 365 with 3rd party security and application toolsInterested Candidate Can apply with your updated CV tob.umasankar@srisaibusiness.com

Keyskills :
office 365mcsaatpsmtpmcsesharepointrecovery configurationspower shellmicrosoft certified solutions expertteamsssl/tlsonedrive