Relationship Manager

Job Description

Primary Responsibilities:Front-end interaction, field travel and Customer interfaceRecommending apt home loan product /solution and showcasing benefitsRegular interaction with the customers through group meetings, site promotions, in office meetings and presentationsAttending to walk ins into branches & visiting clients at their placeExecuting Branding / Marketing activities in the catchment areaSpearheading DocumentationLead generation in the catchment areas0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from timeFocus on digitization and support all the initiatives related to sales and even other processes digitization.Cash management to be done as per SHDFC policy with full integrity.Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners This will be communicated and advised basis requirement of business by your seniors / HOAffordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.Keep sharing competition details and feedback to seniors / HOD.Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for timelyResolve the instrument not available cases within timelinesWork as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.Meeting with clients, advising and showcasing our products and benefits to the customers thereof.Sales fulfillment, pre/ post sanction sales activities.Update and upkeep of marketing & sales collateralsPromotional activities including group meetings, presentations as well as developer site promotions

Keyskills :
saleshome loans