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Senior Customer Service Executive

1.00 to 3.00 Years   Chennai   12 Dec, 2019
Job LocationChennai
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

SUGA Employment Services: Wanted Senior Customer Service Executive for a Printing Labels tags solution company in Chennai Blogger: SUGA Employment Services - Post a Comment Edit profile Monday, March 19, 2018 Wanted Senior Customer Service Executive for a Printing Labels tags solution company in Chennai Wanted Senior Customer Service Executivefor Printing Labels tags solution company in Chennai Qualification:Any Degree Experience: 1 to 3 years Experience of 1- 3 years and CTC Up to Max 3.00 Lakhs can be offered Most Importantly Very Smart candidates with Great Confidence and Excellent Communication . Maintain Knowledge of trends and activities in the industry. Handling customers, Key account managers and the local sales team with timely updates. Regular follow up with production to ensure SLAs are honored for all the retailers. Interact with all other functional departments (Prepress, PD, finance and Production) closely to provide a proper updates to the customers. Monitoring the customer trend of order placements and highlight to the sales team in case of any loss of business. Maintain company ethics code and standards of professionalism. To give my level best all the time, to hold a responsible position in the organization where I work. Identifies potential department problems and offers appropriate suggestions to effect improvement in processes or procedures. Provides feedback regarding decrease/ loss of business as a base for appropriate management decision making. Respond customers Sales and CAMS in time. Responds to customer complaints and queries in a timely manner. Effectively support the manager in achieving the departments aim and objective by providing effective communication links between customer, suppliers and various departments.,

Keyskills :
customer servicecustomer relations salesinsurance bankinglocal sales key accountprint brokering

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